Practical information

FAQ

This page is designed to answer your questions and provide you with all the information you need to fully enjoy your experience at Haute-Garonne Montagne. If you can’t find the answer you’re looking for, don’t hesitate to contact us directly.


Frequently asked questions

Superbagnères

Access to the resort is via the new 10-seater Crémaillère Express gondola lift. With free parking at Luchon station, you can take one of the free shuttle buses to get there at weekends, during the Christmas holidays from 23 December 2023 to 7 January 2024 and during the winter holidays from 10 February to 10 March 2024.

Extra-urban shuttle plan Luchon Superbagnères
Extra-urban shuttle plan Luchon Superbagnères
Luchon intra-urban shuttle plan Superbagnères
Luchon intra-urban shuttle plan Superbagnères

Le Mourtis

Access to the resort is via the D44 road. For road conditions, visit the website www.inforoute31.fr.

Bourg d’Oueil

Access to the resort is via the D51 road. For road conditions, visit the website www.inforoute31.fr.

Superbagnères

Yes, it is possible to go snowshoeing on site, depending on the snow conditions. There are 3 snowshoe trails: The crest trail (2.6km), the panoramic trail (1.7km) and the forest trail (5.4km). Snowshoeing routes are marked on the map of the pistes and are signposted.

Le Mourtis

Yes, it is possible to go snowshoeing on site, depending on the snow conditions. There are 2 snowshoe trails: the Discovery Trail and the 2.8km Gimbre. Snowshoeing routes are marked on the map of the pistes and are signposted.

To find local professionals, click here:

Ô Pyrénées

Pyrénées 31

The supports are free and self-service, and you can find them on the interactive map here : Where to find a skicard

Superbagnères

You can buy your ski pass directly online on our website and also on our new mobile application, Haute-Garonne-montagne on appstore and play-store. You can still pay at the cash desk, at the Haute-Garonne montagne reception on the Allées d’Etigny for all types of payment and at the new gondola lift, where only payment by credit card will be permitted at the ticket machines.

It can also be purchased at the ticket office on the Superbagnères plateau.

Le Mourtis

You can buy your ski pass directly online on our website and also on our new mobile application, Haute-Garonne-montagne on appstore and play-store. However, you will be able to buy tickets at the central ticket office (for all types of payment) located in front of the Tuc de Pan chairlift, another at the large Pyrène car park and another at l’Artigue.
In the Grand Parking area and at l’Artigue, there is an automatic vending machine, where payment can only be made by credit card.

Bourg d’Oueil

You can buy your ski pass directly online on our website and also on our new mobile application, Haute-Garonne-montagne on appstore and play-store. The cash desk, which accepts all forms of payment, is located on the snow front.

All you have to do is take a new free holder and encode it with your smartphone using the app, or go to one of our reception points.

We advise you to visit one of our stations.

You can buy an extension to your pass at the ticket office. All you have to do is pay the difference for a ski day rate! So simple and at no extra cost!

You can also fill in our satisfaction questionnaire by clicking here.

Or send an email here

 

Pets are welcome on our estates and even in the cable car at Luchon-Superbagnères! There is even an adapted fare, as they must have a ticket to use the Crémaillère Express 😊 It is €5/return ticket.
Available from ticket offices and automatic ticket machines!
🐶

The rate for under-5s is €5 per child, subject to presentation of proof of age. This offer is not available for online sales.

However, it is available from ticket offices in the resorts, from the gondola lift ticket machines or from the Maison Haute Garonne Montagne on the allées d’Etigny in Bagnères de Luchon.

Crémaillère Express :
Beware: the gondola cable car covers 1200m of ascent in 8 to 10 minutes, which could cause some discomfort or pain in the youngest visitors.
Especially if they have a bit of a cold.

In fact, the “2 non-consecutive days” package can be used consecutively: yes, it can be suitable for your weekend!

The choice is yours, and depends on the snow conditions, your physical condition, the weather and your availability!

I can find the QR Code attached to the purchase confirmation email or in the “My Tickets” tab of the application.

You can download it to your phone. When you’re out and about, simply display your QR code from your mobile device and present it at the gondola access terminals.

Although we recommend using your phone, you can also print out your Pedestrian QR Code. Make sure you do this on a quality substrate to ensure optimum legibility. At security checks, simply present your printed QR Code to the security staff.

 

Live Updates

Tickets

Nouveauté 2024 : Tous nos forfaits sont non datés et non nominatifs
(Hors forfaits saisons & tarifs réduits)

 

Luchon-Superbagnères
1 A/R Télécabine 10.50€
1 Jour Télécabine A/R illimités 21€
6 A/R Télécabine Consécutifs ou pas 59€
1 Jour Télécabine Réduit Baby (-5 ans) & Sénior (+70 ans) 5€
1 A/R Animal de Compagnie 6€
Saison été Télécabine Nominatif 175€