Practical information

FAQ

This page is designed to answer your questions and provide you with all the information you need to fully enjoy your experience at Haute-Garonne Montagne. If you can’t find the answer you’re looking for, don’t hesitate to contact us directly.


Frequently asked questions

Superbagnères

Access to the resort is via the new 10-seater Crémaillère Express gondola lift. With free parking at Luchon station, you can take one of the free shuttle buses to get there at weekends, during the Christmas holidays from 23 December 2023 to 7 January 2024 and during the winter holidays from 10 February to 10 March 2024.

Extra-urban shuttle plan Luchon Superbagnères
Extra-urban shuttle plan Luchon Superbagnères
Luchon intra-urban shuttle plan Superbagnères
Luchon intra-urban shuttle plan Superbagnères

Le Mourtis

Access to the resort is via the D44 road. For road conditions, visit the website www.inforoute31.fr.

Bourg d’Oueil

Access to the resort is via the D51 road. For road conditions, visit the website www.inforoute31.fr.

Superbagnères

Yes, it is possible to go snowshoeing on site, depending on the snow conditions. There are 3 snowshoe trails: The crest trail (2.6km), the panoramic trail (1.7km) and the forest trail (5.4km). Snowshoeing routes are marked on the map of the pistes and are signposted.

Le Mourtis

Yes, it is possible to go snowshoeing on site, depending on the snow conditions. There are 4 snowshoe trails: The discovery trail, the 2.8km Gimbre trail, the 2.4km Parapentiste trail and the 4.7km Italian trail. Snowshoeing routes are marked on the map of the pistes and are signposted.

 

The media are free and self-service

Superbagnères

You can buy your ski pass directly online on our website and also on our new mobile application, Haute-Garonne-montagne on appstore and play-store. You can still pay at the cash desk, at the Haute-Garonne montagne reception on the Allées d’Etigny for all types of payment and at the new gondola lift, where only payment by credit card will be permitted at the ticket machines.

You can also buy them at the ticket offices on the Superbagnères plateau.

Le Mourtis

You can buy your ski pass directly online on our website and also on our new mobile application, Haute-Garonne-montagne on appstore and play-store. However, you will be able to make purchases at the central cash desk, which will be open in front of the Tuc de Pan chairlift, at the large Pyrène car park and at l’Artigue. At the Pierres Blanches car park there is an automatic sales machine, and payment can only be made by credit card.

Bourg d’Oueil

You can buy your ski pass directly online on our website and also on our new mobile application, Haute-Garonne-montagne on appstore and play-store. The all-payments desk is located on the snow front.

All you have to do is take a new free holder and encode it with your smartphone using the app, or go to one of our reception points.

We advise you to visit one of our stations.

Yes! You can buy an extension to your pass at the ticket office.

Make a request for a complaints/satisfaction form at reception, and we will get back to you as soon as possible.

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